The difference between a cost and an investment: how to transform your AI into a lasting growth engine with our service packages
AI MANAGEMENT AND GROWTH
WHY MANAGE YOUR AI with our services
AI left to its own devices doesn't deliver results. It's like buying a plane and only using it for laps on the runway: enormous potential, yet untapped.
AIONETICA's AI Management allows you to transform your chatbot or digital assistant from a simple "technological toy" into a production engine, always updated, monitored and optimized.
With AI Management your company gets:
- Business continuity: Your AI stays active, up-to-date, and secure every day.
- Progressive growth: month after month it becomes more precise, more effective, more useful.
- Measurable ROI: Each intervention generates data and reports to understand what really works.
- Peace of mind: we'll take care of updates, tuning, and fixes, while you focus on your work.
WHAT OUR MANAGEMENT INCLUDES
Managing an AI isn't just about turning it on and letting it run. Our management includes a set of ongoing activities that ensure stability, evolution, and measurable results.
With AIONETICA you have always included:
- Regular updates: prompt tuning, flow revisions, new custom features.
- Monitoring and reporting: constant performance checks, with clear KPIs and dedicated dashboards.
- Direct support: rapid interventions for corrections, optimizations and special requests.
- Training and support: Practical materials and dedicated sessions to teach your team how to get the most out of Charlie.
CONCRETE ADVANTAGES FOR SMEs AND PROFESSIONALS
With our management, AI goes from being a technological toy to becoming a true operational engine. The benefits extend to both commercial and technical aspects:
- More customers, more time: AI intercepts and qualifies contacts, leaving you with only the high-value ones.
- Fewer hidden costs: Reduce phone calls, emails, and repetitive requests that burden staff.
- Smoother processes: Tickets, estimates, appointments, and procedures flow smoothly.
- Continuous technical support: management of assistance requests, initial diagnoses, operating manuals, and digital checklists always available.
- Faster design: AI prepares draft estimates, bills of quantities, tax simulations, or information sheets that the professional then refines.
- Scheduled maintenance and emergencies: our AI can filter priorities, generate alerts and reports to reduce downtime.
- Continuous growth: Evolutionary management ensures your AI improves every month along with your business.
OPTIONAL AIONETIC SERVICES
These packages are additional services that you can activate separately after purchasing your Charlie, they are not included in the initial supply,
ADDITIONAL PACKAGES AVAILABLE FOR A FEE
Charlie models involved: Essential, Advanced and Strategic
P.1 Growth, Marketing & Customer Care Package
Growth services (optional – quote only)
All Charlie models (Essential, Advanced, Strategic) can access provincial, regional, or national email marketing campaigns and social media management (LinkedIn, Facebook, Instagram). 👉 The difference between the levels is not the geographic coverage, but the way the campaign is managed: from basic setup to co-design, up to complete co-management with lead optimization.
| Activity | Essential | Advanced | Essential/Advanced/Strategic | Note |
|---|---|---|---|---|
| Campagne mail marketing | Provincial, regional or national campaigns with basic setup | Provincial, regional or national campaigns with co-design support | Provincial, regional or national campaigns with complete co-management lead optimization | 4 annual cycles sub-shipments, hot contact reports |
| Social Media Management with Charlie | LinkedIn (base, 2-4 posts/matter) | LinkedIn Facebook (co-designed campaigns, 4 posts/month) | LinkedIn FB Instagram (co-management advertising, 6 posts/month) | Complete management, growth and contacts. |
FAQ Crescita, marketing & customer care
1. Are email marketing campaigns only local or can I also do them nationwide? You can choose: provincial, regional, or national. Coverage depends on your needs, not the Charlie model.
2. What's the difference between Essential, Advanced, and Strategic campaigns? Coverage is always available; management changes:
- Essential = basic setup with sending and reporting.
- Advanced = co-design the campaign with us, content and targeting support.
- Strategic = complete co-management, lead optimization and dedicated follow-up.
3. Do the campaigns comply with privacy regulations? Yes. We use the Infomail platform, a long-standing partner, and our proprietary database, which is GDPR-compliant.
4. How many shipments are included in a year? There are 4 annual cycles with sub-shipments dedicated to recipients who haven't opened the first emails.
5. Can I find out who opened my emails? Sure. You'll receive detailed reports with opens, clicks, and a list of "hot contacts" to manage immediately.
6. What does social media management with Charlie include?
- Essential = LinkedIn with basic publications.
- Advanced = LinkedIn Facebook with co-design campaigns.
- Strategic = LinkedIn Facebook Instagram with co-management, advertising and direct interaction with users.
7. Does Charlie actually participate in campaigns? Yes. Charlie can interact with the generated contacts (via social media or email), nurture leads, and filter requests, easing human labor.
- 8. Can I get a quote right away? Each project requires a quote because it depends on the industry, geographic area, target audience, and objectives. After a short briefing, you'll receive a plan with costs and timelines.
P.2 Technical Operations & Stability Package
🔴 EVA explains to you
This service is optional and can only be purchased as a complete package in one of three versions: Essential (ES), Advanced (AD), or Strategic (ST). The contents listed in the table are included in the chosen package and cannot be purchased individually. It ensures the health and technical reliability of your AI: always on, updated, and ready to respond without a hitch. 👉 In practice: you avoid crashes, slowdowns, and invisible problems that can waste customers and time.
| Activity | Charlie Essential | Charlie Advanced | Charlie Strategic |
|---|---|---|---|
| 24/7 uptime/health monitoring | ✓ basic control | ✓ advanced monitoring | ✓ complete monitoring with dedicated alerts |
| Preventive maintenance | Monthly | Biweekly | Weekly |
| Backup & versioning | Weekly | Daily | Real-time |
| Test & Rollback Environment | ✓ standard | ✓ dedicated sandbox | |
| Ticket response time SLA | 48h | 24h | 4h |
| IT Security Policy & Update | Initial check | Scheduled updates | Constant updates security hardening |
| Support for internal adoption (guidelines) | Mini-guide PDF | Webinar guide | Webinar guide |
| Updating basic content (knowledge) | 1 time / quarter | 1 time / month | 2 times / month quality check |
| Technical documentation | Initial report | Quarterly report | Detailed report technical audit |
| EVA support for custom requests | ✓ included (base) | ✓ included (extended) | ✓ even (priority) |
| Cost with a single annual payment | 1200 | 4000 | 14000 |
| Annual cost with monthly payment | 110 | 365 | 1275 |
FAQ Technical Operation and Stability
1. What is "24-hour uptime/health monitoring"? It's the constant check that your AI is online and functioning properly. In the event of any crashes or anomalies, we receive an immediate alert and take action.
2. Why is preventive maintenance necessary? Like a car, AI also requires regular checks: small interventions prevent major breakdowns. Frequency: monthly, biweekly, or weekly.
3. What does “backup & versioning” mean? All data and streams are backed up periodically, so you can always recover previous versions and avoid losing important information.
4. What is the purpose of the test & rollback environment? It's a safe space where we test changes and new features without risk. If something doesn't work, we roll back immediately.
5. What does SLA ticket response time mean? SLA (Service Level Agreement) indicates how quickly we respond when you report a problem:
- 48h in the Essential plan
- 24h nell’Advanced
- 4h in the Strategic
6. What does "IT security policy & updates" mean? It's the management of your AI's digital security: corrective patches, scheduled or ongoing updates, and even hardening your defenses.
7. Why do you need technical documentation? It provides you with a clear and certified overview of your AI status: from the initial report to the complete dossier with technical audit.
8. What role does EVA support play in this package? You can count on EVA for personalized questions or requests: from basic assistance to priority support in the Strategic plan.
